Ethan Decker Ethan Decker

Big Brands Have Higher Loyalty. Again.

One of the oldest laws in marketing is that small brands suffer twice: they have many fewer buyers, AND those buyers buy slightly less often (lower repeat, AKA loyalty, but don’t say loyalty, it’s a terribly messy word that should only be used for pets & sports teams). This is called Double Jeopardy. It’s older than me.

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Ethan Decker Ethan Decker

Funky Taglines Are Good Taglines

Taglines, slogans, & straplines are supposed to be useful devices to help people think of your brand, and maybe even think something particular about your brand.

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