Are old people more brand loyal?
Charts Ethan Decker Charts Ethan Decker

Are old people more brand loyal?

My friend Benjamin Cawthray at Kantar wondered about this. So he checked Kantar’s panel of ~30,000 UK households across ten category-leading grocery brands.  

One measure of brand loyalty (lord I hate that term) is ‘share of wallet’ (SoW): f’rinstance, what percent of a household’s bottled water purchases go to a single brand, like Evian (the category leader)?

Read More
Does any car brand buck the Law of the Demand Curve?
Charts Ethan Decker Charts Ethan Decker

Does any car brand buck the Law of the Demand Curve?

Like, can you have a high-priced car that’s also a high-volume car?

It’s one of the oldest truisms in business: if you raise your prices, demand (and thus volume) should go down. It’s the ‘Demand Curve’. Augustin Cournot described it in 1838.

But in these ‘unprecedented times’, does it hold up? Why yes, it holds up remarkably well.

Read More
How hard is it to buck demand curves?
Charts Ethan Decker Charts Ethan Decker

How hard is it to buck demand curves?

Like, can you have a high-priced product that’s also a high-volume product?

It’s one of the oldest truisms in business: if you raise your prices, demand (and thus volume) should go down. It’s the ‘Demand Curve’. Augustin Cournot described the relationship in 1838 (20 years before the invention of the oil well).

But now that we have zillabits of data, does it hold up? Why yes, it holds up remarkably well.

Read More
What’s the “point of no return” for distribution losses?
Ethan Decker Ethan Decker

What’s the “point of no return” for distribution losses?

Like, how many points of distribution can a brand lose and still recover?

Michael Kruger & IRI crunched 6 years of scanner data to find out. It covered all food, drug & mass outlets (not Walmart) for 298 categories and 10,818 brands. They only looked at brands with >30% distribution in year 1.I mean, we’re all creatures of habit, right? And brand loyalty is what we’re all after, right?


Well, The Hartman Group asked 2,000 Americans where they bought their groceries in the past month. In particular, which channels they shopped. (Grocery, mass, dollar, club, natural, etc.)

Read More
Is anyone 100% loyal to their grocery store?
Ethan Decker Ethan Decker

Is anyone 100% loyal to their grocery store?

I mean, we’re all creatures of habit, right? And brand loyalty is what we’re all after, right?


Well, The Hartman Group asked 2,000 Americans where they bought their groceries in the past month. In particular, which channels they shopped. (Grocery, mass, dollar, club, natural, etc.)

Read More
How many brands can one person “love”?
Ethan Decker Ethan Decker

How many brands can one person “love”?

In marketing, we talk about “brand love” all the time — well, some people do. 

But what’s the State of Brand Love in America?

A couple years ago, Upland Localytics did a simple survey of 1,000 adults to find out. Turns out, there’s no time for love, Dr. Jones.

Read More
When do you know you launched a bullseye vs a brick?
Ethan Decker Ethan Decker

When do you know you launched a bullseye vs a brick?

Nielsen crunched a whole lot of data to see the pattern — at least in terms of distribution — for CPG (consumer packaged goods).

They found that for the first 6 months, all launches grow distribution equally well. (% ACV is a measure of how many stores a product is sold in out of all the possible stores. Roughly-ish.) Good sell-in and retailer excitement helps most brands ramp up quickly.

Read More
Do ads really ever “wear out”?
Ethan Decker Ethan Decker

Do ads really ever “wear out”?

Analytic Partners has just put a heaping mound of data on this question. They looked at the effectiveness of over 50,000 ads in 2020 to see if their impact was wearing out.


They found that 14 of them — FOURTEEN — showed signs of wearing out.


That’s 1 in 3600. That’s 0.03%. In other words, 99.97% of ads were going strong, doing fine, and didn’t need to be replaced.

Read More
What’s better than the Net Promoter Score?
Ethan Decker Ethan Decker

What’s better than the Net Promoter Score?

Like, is the Net Promoter Score (NPS) some kinda magic number for predicting sales growth and tracking your brand health and measuring customer loyalty?

Not really, no.

A team led by Sven Baehre at the University of Limerick has been doing lots of work on the NPS.

Read More
How big should you make the logo?
Ethan Decker Ethan Decker

How big should you make the logo?

Like, does it hurt a brand’s likability if the logo is too big?

Turns out no. It doesn’t. 

Clear Channel UK did a nifty study on an outdoor ad for Müller, a €4.6Bn yogurt & dairy maker in Europe.

Read More
Is a diamond still forever?
Ethan Decker Ethan Decker

Is a diamond still forever?

When does one of the world’s most famous, most iconic, and most successful marketing campaigns “wear out”?

“A Diamond Is Forever” launched in 1948 by De Beers, and it helped the diamond engagement ring become a default part of betrothal. It’s so ubiquitous it feels more like a colloquialism than an ad campaign.

Read More
What’s the best-size influencer to work with?
Ethan Decker Ethan Decker

What’s the best-size influencer to work with?

Like, should you work with small, “niche” influencers, or big (and probably expensive) superstars?

Wies, Bleier, & Edeling did a nice analysis of Instagram campaigns to try and figure it out. It was a meaty study.

Read More
What do we mean when we say “brand”?
Ethan Decker Ethan Decker

What do we mean when we say “brand”?

It's one of those words like “love” or “art” that means lots of things.

Here's a super-simple way to clarify it for those in the trenches.

BIG B BRAND is your reputation.

LITTLE B BRAND is how people know it’s you.

Read More